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Posts Tagged ‘gratitude’

Getting Discounts on Your Photo Equipment

13/Aug/09 Comments off

As a consequence of the great customer service I received today, I now only shop at ONE retail-outlet for ALL my photographic equipment!

Hiding behind Canon v.2

Adelaide photographers are the most unlucky when it comes to photographic-retail outlets. Our options are limited. There are very few retail outlets within the Adelaide CBD, nor in the suburbs! And then I often find they are too busy to give extra support and advice to their customers. More often they have exorbitant prices with little discount offered. So it’s great to find a shop that covers all the products, tutorials, training and free-advice that a photographer wants and needs!

As many would know, the Adelaide CBD is a square mile. Therefore it doesn’t take that long to walk anywhere. Particularly to Hutt Street. Sitting nearby to one corner of the CLIPSAL500 track is the Photographic Wholesalers’s retail-front. Recently they completely refurbished the interior. Subsequently, it presents their image better and is far more inviting to all level of photographers.

So I took a walk at midday to happily stand waiting to be served. You might think this is weird, but I knocked back the help from TWO other staff … because I know that the guy I regularly discuss and deal with, Doug, knows his product. Doug is one of those unusual retail-workers: He knows his stuff, he cares, he offers FREE advice and ensures you walk out wanting to come back. I have had advice and support from all the staff, including Peter who is a member of the Adelaide Camera Club, yet I welcome Doug’s opinion every time! (Sorry Peter!)

One of the issues was quite silly, yet Doug was good enough to point out my error, then give advice as to what else I could/should do. Still laughing at myself over that issue! I’ll cover that another time.

For Sale: "Last of the Grain"

The second and more important issue: I want 40 x 16″x20″ frames. These are stage 2 of my BIG plan: A mini-exhibition at some stage either late 2009 or early 2010, a group-exhibition next year, AND for SALA next year.

When I was at PW’s a few weeks ago, I asked if they sold frames and at what price. Doug replied, “Follow me…”

Imagine my surprise to discover PW’s have a little room out the back where they sell frames at amazing wholesale prices. Yes, the more you buy, the better the price. After a quick discussion about my requirements, my dream, followed by a talk about their wholesalers business, I struck up a bargain whereby they would gain almost $1,000 out of me over the next few months in return for these high quality frames! Thanks Doug and Jane!

Rundle Street, Adelaide

So why am I telling you all of this? Because I have determined over many years that buying goods from anywhere is a two-way conversation. Early next week, you’ll be able to read my article outlining how you can achieve the same level of customer service that I always give which gets me discounts nearly every time. To be published at ImproveYourCustomerService.com.

Talking, Listening, Learning and Getting on the WWW

12/Aug/09 Comments off

Something I never thought I would one day be saying: “I am a plurker.” It sits right along side “I google, twitter, facebook, wish on amazon, read on bloglines, sell on zazzle, listen on T61, and I am a redbubble veteran!”

No doubt there is going to be a lot of people saying “What the…?”, whilst I know a few thousand others are saying “Who doesn’t?”

So let me explain the chat-network sites of the sites above a little more. To do that, we need to go back a few years…

First Arrivals

Ten years ago, the IRC scene was totally underground and not advertised as anything we did in our spare time. Those that were in the IRC scene were seen as crackers, hackers, script-writers and night-owls. I don’t deny that I met one or two of that criteria, but only because I could, not because I had catastrophic intentions. Writing a kick-script was fun, colourful and just a simple way to keep the scum, trolls and bots off the chat-server.

But that life has long gone. About six years ago MSN-chat came out of the closet, whereas the original IRC users took a step backward to avoid the limelight. Blogspot arrived in Australia when Shai Coggins [T] got mentioned in the The Advertiser (paper version), and within months there must surely have been a twentyfold growth in people writing their daily motions onto the internet. Every meal, body movement and shop visited were mentioned in long monologues. Now these are forever archived somewhere on the internet, more than likely never to be read again, if ever.

Like everyone else, I cut my teeth on blogspot. I’d already started learning both HTML and CSS back in the late 1990’s, thus realised the biggest advantage of blogspot: Both HTML and CSS are editable, from the colour to the images, including embedding graphics, SWF’s, JavaScript and sprite-navigation. Writing articles was the least of my concerns, I was enjoying manipulating the appearance!

Suddenly, without much warning, blogs starting dissipating. Although the internet was (and still is) filling at a phenomenal rate with tracts of text of nil value, many people moved to writing 140 characters or less. In what seemed minutes, Twitter, Plurk, and a dozen other (of the best) quick-text sites appeared on the internet to tell us that we had to keep our statements short and sweet.

Here you can now find a million tweets that read similar to: “Slept for 9 hours last night. Am I supposed to feel better because of this?”. These people have decided that it is simply easier to tell little snippets of their day every few minutes rather than waiting till the end of the day to say it all.

Twitter

From a marketing stance, there is nothing better than a product that is put forward with a quick message – rather than a 3-page long list of large red bold quotes, how you too can change your life with this one great product, plus ‘but wait there is more’ declarations – because nobody really wants all the hogwash.
Guy Kawasaki has been using this technique on Twitter for months. He has managed to acquire amazing traffic flow to Alltop.com by putting simple statements on Twitter that entice people to want to read more.

EXAMPLE: The 4 stages of entrepreneurship: http://om.ly/FhEV You’re really not nuts!

I have used Twitter to listen and learn from people that I have revered for their knowledge, experience and ability. I am a listener, not a talker, but occasionally I will input a few details or opinion, but mostly I am listening to you.

You Can't Have Too Many Lens

Plurk

Plurk is where you’ll find me talking most. Because of some subjects my timeline is private. If you think you’d like to hear more from me, go right ahead, join up.

But be warned: Plurk is a horizontal timeline which enables you to jump from one conversation to another whilst still seeing the initial statement that started it. I find this to be the most amazing component. A person can talk with the same people in umpteen conversations, all simultaneously!!

This is where I put my thoughts, QOTD’s, ideas, humour and questions. I like to present my thoughts on issues of interest, I daily put up a few quotes that are born from my work and life, I give away ideas that people are welcome to steal and/or build upon, I try to be funny … but most of all, I ask HEAPS of questions!

From the style of your denim jeans, the amount you save each week, the coffee you prefer, the TV you like, the size of your hard-drive, there are probably a thousand questions I have asked … and all have been answered. I encourage humour, but most people appear to be honest, presumably looking for familiarity and similarity.

It is through these questions (and answers) that I have met many, many interesting people – all over the world! Where possible, I have met these people. It helps that I generally associate with people from Australia, particularly from here in Adelaide. But there are a few that I’d now welcome into my home. In fact, one is staying here for a week in November!

DeadReds Organiser & Friend

Facebook

Admittedly, I was reluctant for a LONG time, so chose to stay away from Facebook. The stories I had heard were not good, and I saw the site as a fad that would surely go away. But earlier this year my brother invited me to join up. He assured me it was the safest and easiest way for us to chat. Amusingly, we don’t.

Since that first start, Facebook has allowed me to link with many more interesting people. Many of whom I have met both online and offline, some I would never have met anywhere else, nor even said Hello in the street! Now I consider myself a close friend of a handful of interesting, diverse and great people!

Facebook has a grouping-system much like that of MeetUp, yet free! Via this system, I have attended entrepreneurial, photographic and general seminars, all of which have helped expand my network, knowledge and entrepreneurial skills.

Some nights I refer to it as Facebawk, Facebork, Gamebook and Farcebook and I fail to understand why they need to fill it with game-applications (Super-poke? Why??). Yet I have learnt, discovered and noticed that Facebook really is a great platform from which an artist of any calibre can present and market themselves.

Even I have had a Personal/Business profile on Facebook, though I truly didn’t understand how it would help and promptly deleted it. Now that I have been able to watch and view how other photography/artists have utilised this component of Facebook, I now appreciate how it can help promote any business!

Now that you know where I am at, you can join and converse with myself and the people I have befriended.

DISCLAIMER: Yes, these are not the only places on the internet to get a daily dose of Social-Networking. But right now they represent the biggest places to meet and greet with a million people who you might feel like associating!

Over the next few articles I will be including the QOTD’s, thoughts, ideas, humour and questions from my plurk time line. They make for interesting reading, particularly the responses.

TShirt Sales

25/Jul/09 Comments off

Thanks to the 15% Discount Week running during this week, two of my many shirts were purchased through Redbubble:

Professional Photographer - Find me on Redbubble

Save the World - It is the only one that has Chocolate

Thanks to the two people who purchased them, I bet they enjoy wearing them at every opportunity!

Unfortunately I missed out on buying my favourite shirts this week due to funds tied up in other projects, so I plan to purchase four shirts (with my standard order of cards) over the next few months.

20 Reminders to Live, Love and Do More

12/Jul/09 1 comment

In 1993 I bought a little book entitled “Just Do It” (I know because I always write the purchase-year inside the front-cover) that includes a heap of inspirational and quotable gems.

I still read it because, heck, we all need a little inspiration from time to time. I love quotes that both remind me that I am only human, plus those that give me a jab in the arm. Some days we need a little extra something to convince us to get out of bed and do something more than simply get back on the computer. Today has been one of those days.

My favourite quotes from this book are those that remind me that life is too short to spend it wondering “what if…?”. Enjoy reading through them.

You cannot build a reputation on what you’re going to do.
- Henry Ford

We are judged by our actions – not our intentions. We may have a heart of gold, but so does a hard-boiled egg.
- Anonymous

Do or do not. There is no try.
- Yoda

When you cease to make a contribution, you begin to die.
- Eleanor Roosevelt

Don’t tell me how hard you work – Tell me how much you get done.
- James Ling

Whatever you can do, or dream you can, begin it. Boldness has genius, power and magic to it. Begin it now.
- Johann Wolfgang von Goethe

Men who try to do something and fail are infinitely better off than those who try to do nothing and succeed.
- Lloyd James

Experience is a name men give their mistakes.
- Oscar (Fingal O’Flahertie Wills) Wilde

Fanaticism consists of redoubling your effort when you have forgotten your aim.
- George Santayana

An invasion of armies can be resisted, but not an idea whose time has come.
- Victor-Marie Hugo

The doors of opportunity are marked PUSH.
- Anonymous

Down Stream

Quit now, you’ll never make it. If you disregard this advice, you’ll be halfway there.
- David Zucker

Amateurs hope. Professionals work.
- Garson Kanin

Entrepreneur: A high rolling risk taker who would rather be a spectacular failure than a dismal success.
- Jim Fisk

When in doubt, make a fool of yourself: There is a microscopically thin line between being brilliantly creative and acting like the most gigantic idiot on earth. So what the hell, leap!
- Cynthia Heimel

The greatest pleasure in life is doing what people say you cannot do.
- Walter Bagehot

Failure is never final and success is never ending … Success ia a journey, not a destination.
- Robert Schuller

Work is the price you pay for money.
- Anonymous

Work keeps us from three great evils: Boredom, Vice and Need.
- François-Marie Arouet (Voltaire)

PostScript:

I photographed my book this morning (2:30 PM 12/07/2009) so I could upgrade the front-cover upon http://openlibrary.org/.